Ordering Information

Orangahoo Ltd will never pass any of your personal information to anyone else. Please ensure that you provide accurate contact information when placing your order, so that we can contact you if need be, for example, if an item you’ve ordered is out of stock, or if there’s any query or issue with your order. Please make sure you check you are happy with your chosen design(s) before buying.

Ways to order

Go to the website coinit-in.com and select your chosen design from the drop down menu, press the ‘Buy Now’ button, which will take you to your PayPal account. Follow the steps there to complete your order. You will receive a confirmation email from PayPal that you have paid. We will also receive notification of payment and process your order. For your information please contact PayPal for security safeguard information when you place an order through a ‘Buy Now’ button on a website like this.

You can either place an order securely online via the website, or by telephone 0844 884 5090 (calls cost 50p per minute (plus possible additional charges by your mobile phone provider). Our phone and computer are not always manned, as we may be busy processing orders but if you leave a message, we will call you back as soon as we can.

Please email us if you need to make any amends to your order and we will respond appropriately as soon as we are able.

International orders

Please get in touch via email and we will make enquires about International Deliveries and let you know the cost.

All transactions are only available in English.

All of the above forms part of the Terms and Conditions.

Returns and Exchanges

PLEASE CONTACT US PRIOR TO RETURNING ANY ITEMS.

In cases of all returns or exchanges, please contact us by e-mail as soon as possible after receipt of your order, prior to returning any items. It’s really important to us that you are entirely happy with your purchase. Please do take a moment to check that the age suitability, care instructions and dimensions meet your needs, when making your choice. The Coinit-in MoneyBoxTree measures approx 39cm by 30cm by 1.6cm and weighs just under 1kg.

Sending goods back

When returning items, we strongly recommend that you ask the Post Office or other carrier, to provide you with proof of postage, just in case the parcel goes astray, as we can’t give refunds or exchanges for returns which don’t reach us. We can’t reimburse for returns which have been damaged during their journey back here, if the damage is clearly due to the item(s) being inadequately or inappropriately re-packaged for the return journey.

The Returns address is: Orangahoo Limited 34 Florence Road, Harrogate, North Yorkshire HG2 0LD

Faulty, damaged or incorrectly sent goods

In the unlikely event that you receive an item which is faulty or damaged, or if you’ve been sent an incorrect item in our error, please contact us as soon as possible by e-mail info@coinit-in.com, prior to sending the item(s) back. Once we’ve received your return, we’ll refund or exchange, whichever you prefer, to the value of the returned item(s).

Unwanted goods

If you simply change your mind about the item you’ve bought or you’re not entirely satisfied with it. We will refund or exchange to the value of the goods, provided they’re returned in a saleable condition and within 14 days of receipt. If you’ve ordered the wrong item, or have changed your mind about your purchase, the return postage would need to be at your cost. When the item(s) have been safely received back here, the value of the goods will be refunded, provided the item(s) are returned in a saleable condition.

Saleable Condition

All non-faulty items must be returned in good and saleable condition: unused, unwashed, unmarked, odour-free and with all original packaging, tags and care labels intact.

We reserve the right to refuse “unwanted goods” returns, if reasonable care hasn’t been taken to keep any returned items in the same condition in which it was received, or if it’s been washed, used, contains odours such as fragrances, smoke, etc, has had the tags or manufacturer’s packaging removed, has been marked or is dirty or in an unsaleable condition.

Refunds

Refunds can only be made by the same method of payment that was used when placing the order. Card refunds can only be credited to the card originally used for the transaction. Any cash payments made in person will be refunded in cash and you will be asked to sign for receipt of this.

Your reasonable postage costs for returning faulty, damaged or incorrect items will be reimbursed. If a refund for faulty, damaged or incorrect items, relates to only part of an order, your return postage costs will be reimbursed to your card, provided the overall refund amount doesn’t exceed the original transaction value.

Refunds are issued promptly on receipt of items returned in a saleable condition but please be aware that it may take up to 10 days for card refunds to appear on your account.

Exchanges

In cases of exchanges of items of different values, we”ll first issue a refund to the value of the returned goods, including any refundable postal charges (if appropriate). A completely new order would then need to be placed for replacements of the returned goods.

All of the above forms part of the Terms and Conditions.

About the MoneyBoxTree

Count-in MoneyBoxTree is made from quality MDF, ply-wood, perspex and high quality steel nickel plated screws. The front of the box show a WARNING CHOKING HAZARD Small parts. Not suitable for children under 3 years. This item passes the EC EN71 safety certificate.

Privacy and Cookies

Orangahoo Limited is committed to ensuring that your privacy is protected. Your details will never be given, sold or distributed to any third parties, unless required by law to do so. You’ll only be contacted in the event of needing to discuss your order or by e-mail of any special offers, new products or to receive our newsletters.

You can request details of personal information which is held about you under the Data Protection Act 1998. If you’d like a copy of the information held on you please write to Orangahoo Limited PO Box 817 Harrogate HG1 9XD. If you believe that any information being held on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. Any information found to be incorrect will be promptly corrected.

Anti-fraud precautions

An order may be cancelled if there’s reason to suspect it may be a fraudulent transaction or that a payment has been made without the cardholder’s knowledge or permission.

Copyright

Please don’t use Orangahoo’s wording or images for anything other than personal use.

This website and its content are the copyright © Orangahoo Limited 2017. All rights reserved.

Orangahoo Limited and Coinitin company logos are trade marked and are owned by us.

Any redistribution or reproduction of part or all of the contents in any form is strictly prohibited other than the following:

You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you copy it for commercial purposes without our express written permission or transmit it or store it in any other website or other form of electronic retrieval system without our express written permission.

Company details

Orangahoo Limited is a private limited company, registered in England and Wales (Company No. 10605627). Our registered address is Orangahoo Limited, 34 Florence Road, Harrogate, North Yorkshire HG2 0LD Telephone: 0844 884 5090. Calls cost 50p per minute (or more from your mobile phone provider)

Email: info@coinit-in.com

This policy may change from time to time by updating this page and pages referring to returns and exchanges, privacy, cookies and website use, all of which form part of the Terms and Conditions. Please do check these pages periodically to ensure that you’re happy with any changes. This policy is effective from 4 October 2017.

All of the above forms part of the Terms and Conditions.

UK Delivery

Almost all orders are sent via APC Overnight, Express CourierPack, Nationwide Next Day Delivery. If you place your order before 12 noon on a working day, you should receive your delivery the next working day. From time to time an alternative carrier might be used. Per delivery the cost is £3.99 for up to 3 Coinit-in MoneyBoxTrees, and £7.99 for 4+ MoneyBoxTrees. This rate is subject to change. Please email us for alternative delivery options if you want to purchase more than 7+ Coinit-in MoneyBoxTrees, and we will respond as soon as we are able.

Important information

If you’re out…

If APC are unable to deliver to your address, then a card will be put through your letterbox telling you they will attempt another delivery the next day. If you are not in the second time, then a card will be put through your letterbox, stating the depot location and reference number for you to collect from themselves.

You will be emailed a consignment number once your order is processed. To track your package, go to the www.apc-direct.co.uk, put in your consignment number.

Please also ensure that you provide the correct and complete delivery address. If a parcel is returned undelivered, due to a wrong or or incomplete address (or due to non-collection of a parcel after a failed delivery), A further delivery charge would be payable to re-send the parcel and the original delivery charge wouldn’t be refundable in these circumstances. All of the above forms part of the Terms and Conditions.

International orders

Please email us with international orders to arrange appropriate postage methods.

Out of Stock Enquiry

We are sorry for any inconvenience or disappointment if an item you were interested in is currently out of stock. If you’d like to be informed when more stock is expected, please email us.

All of the above forms part of the Terms and Conditions.

Cookies

A cookie is a small file which asks permission to be placed on your computer. Cookies hold a limited amount of data and their use is standard practice for many websites. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes and enhance your experience on our website by gathering and remembering information about your preferences.

This website sets tracking cookies. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Overall, cookies help to provide you with a better website by enabling monitoring of which pages you find useful and which you do not and to provide enhanced functionality. This website doesn’t use cookies to store any personal information or to disclose it to any third parties. A cookie in no way gives access to your computer or any information about you.

You can choose to disable cookies from being installed (see https://www.wikihow.com/Disable-Cookies) and you can also delete them (see https://www.wikihow.com/Delete-Tracking-Cookies). However, this may prevent you from using all the features of the website.

How can a simple money box be so stupendously useful?

These days credit cards, online and contactless payments, have made money more virtual than real. Kids don’t know the value of money because we can no longer SEE real money grow. Let’s help build better financial resilience.

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